There’s a difference between doing something efficiently and taking a shortcut. In business, taking a shortcut almost always means delivering something inferior, but more quickly or less expensively. The same is true in communication. Shortcuts make it inferior and less impactful. They open the door to misunderstanding, frustration, and mistakes. All of these are costly […]
When you are a leader, you set the tone. It does not matter if you are leading a multi-million-dollar company or a meeting with two other people — when you’re in charge, you have immense power to influence those who look to you for guidance, direction, or inspiration. Use your power well. Take that extra
We all know that the more you prepare and rehearse, the more confident you’ll feel when giving a presentation or speech. Even if you’ve prepared and rehearsed a lot in your head, you still need to do it out loud. Trust us, you don’t want the first time you’re hearing your own words to be the
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We train and coach people about a variety of communication and leadership topics. No matter what topic we’re discussing, we always come back to discussing the audience. In fact, we tell people that the first rule of good communication is to know your audience — really understand who they are. Whether you’re leading a team
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When working remotely, the casual interactions you get around the coffee maker at an office are absent. You need to help your team create those water cooler moments. How? If you’re using Slack or Teams for internal communication, you can create channels for these types of interactions. For example, we’ve used the following channels to encourage team interactions: Random Team Chit Chat (for
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