Listening is hard work. The most common barrier is our tendency to begin formulating our response to what someone is saying rather than waiting for them to finish. Remind yourself to stay in the moment. Be quiet, let the speaker talk, and don’t think ahead to how you want to respond. Withhold judgement until you’ve […]
Listen to Understand Read More »
A great quote from the book The Invisible Leader by Zach Mercurio. Make sure your people know: what matters to you, why the work they do matters, and that they matter to you.
Communication problems that go unaddressed only get worse. Taking the time to get to the root of the issue, and helping your team resolve it, is a solid investment in the future health of your team.
Don’t Get Stranded Read More »
